These Terms and Conditions apply to bookings, attendance, programs, online access, retail purchases and use of the Atlantis Centre website.

1.  Acceptance of Terms

These Terms and Conditions apply to all bookings, attendance, purchases, services, presentations, workshops, programs, online recordings, website use and other dealings with The Atlantis Foundation Pty Ltd trading as Atlantis Centre / Atlantis Wellness Centre (Atlantis, we, us or our).

By making a booking, purchasing a ticket or product, attending the Centre, accessing an online program or using our website, you agree to be bound by these Terms. You must be over the age of 18 years old to make a booking.

These Terms operate together with our Privacy Policy, any event-specific terms, booking confirmation, website notices, safety directions and any written instructions provided by Atlantis.

2.  Definitions

Booking means any reservation, ticket, enrolment, appointment, workshop, presentation, program, online recording access, service or other paid or unpaid attendance arranged with Atlantis.

Participant, you or your means the person making a booking, attending a program, purchasing goods, accessing online content or otherwise dealing with Atlantis.

Centre means the Atlantis Centre premises at 599 Balcombe Road, Black Rock VIC 3193 and any other location where Atlantis provides a program or service.

Program means any presentation, workshop, event, class, meditation, mindfulness session, lecture, group session, online recording or educational offering provided by Atlantis.

3.  Atlantis Services and Programs

Atlantis provides educational, spiritual, wellness, personal-development and

awareness-based programs, together with related retail goods and services. Our programs are intended for general education, knowledge, information, self-development and personal awareness only.

4.  Health and Safety Disclosures

You acknowledge that some activities may involve sitting for periods of time, meditation, mindfulness, discussion, emotional reflection, group participation, movement around the premises, stairs or other ordinary physical activity associated with attending a venue.

In an emergency, you consent to Atlantis taking reasonable steps to assist you, including providing first aid, contacting emergency services and contacting your nominated emergency contact where appropriate.

5.  Bookings and Payment

Bookings may be made online at our website, over the phone or in person.

All bookings require a non-refundable 100 per cent payment to confirm your booking (Payment).

Payment of the program fee must be made at the time of booking.

Merchant fees are charged on all debit and credit card transactions and may vary from time to time.

6.  Cancellation or Rescheduling

Payments are non-refundable.

Atlantis has limited availability for appointments and services. At the time of making your booking for an appointment or service, an appropriate practitioner or staff member is assigned and it may not be possible to fill this position in the event you cancel or reschedule.

Atlantis has limited seating available for presentations, workshops and programs. At the time of making your booking, your space is reserved and it may not be possible to fill this position in the event you cancel or reschedule.

In the event a cancellation is made within seven (7) days prior to your appointment or service, Atlantis may, in its absolute discretion, reschedule your appointment without forfeiting your payment.

In the event cancellation is made within twenty-four (24) hours of your appointment or service, you agree to pay the full cost of the service.

Any merchant fees paid at the time of your booking are non-refundable. Any non-attendance is deemed a cancellation for the purpose of this policy.

7.  Attendance, Conduct and Program Changes

You should arrive at the time stated in your booking. Late arrival may result in refused entry, limited participation or disruption to your program experience.

Atlantis may refuse entry or require you to leave if your behaviour is unsafe, disruptive, abusive, threatening, discriminatory, intoxicated, unlawful, damaging to property or inconsistent with the respectful environment of the Centre.

Atlantis may make reasonable changes to program content, presenters, schedules, breaks, room layout, capacity, format or delivery method where necessary or desirable, provided the program remains substantially similar in purpose.

8.  Personal Property

You are responsible for your own personal property, including bags, phones, jewellery, crystals, wallets, vehicles and other items brought to the Centre or any program.

Atlantis is not responsible for loss, theft or damage to personal property.

Lost property may be held for a reasonable period and then disposed of, donated or discarded where not collected.

9.  Retail Goods and Product Information

Atlantis sells crystals, gemstones, jewellery, books, incense, oils, gifts, metaphysical items and related products.

Product descriptions, meanings, energetic associations, spiritual associations or metaphysical descriptions are provided for general interest and educational purposes only and are not medical, therapeutic, scientific or guaranteed product claims.

10.  Online Programs, Recordings and Digital Access

Where Atlantis provides online recordings or digital access, access is personal to the purchaser and must not be shared, copied, distributed, resold, publicly displayed, uploaded or made available to any other person.

Unless otherwise stated, online access is provided for the access period specified by Atlantis. Atlantis may suspend or cancel access where you breach these Terms.

Atlantis will take reasonable steps to provide digital access but does not guarantee uninterrupted, error-free or permanent access where issues arise from your device, internet connection, third-party platforms, hosting services, payment providers or circumstances outside Atlantis control.

You are responsible for having suitable internet access, device capability and software to view online materials.

11.  Intellectual Property and Attendee Recording

All program materials, presentations, recordings, handouts, slides, website content, text, images, designs, logos, concepts, methods and other materials supplied by Atlantis are owned by Atlantis.

You may use materials provided to you for your own personal, private and non-commercial learning only.

You must not copy, reproduce, adapt, record, film, livestream, photograph, publish, distribute, teach, resell, upload, share, exploit or create derivative works from Atlantis materials or programs without prior written permission from Atlantis.

Attendees must not record audio, video or images of programs, staff, presenters, attendees, materials or the premises without Atlantis prior written approval.

12.  Atlantis Recording, Photography and Promotional Use

Atlantis may photograph, film or audio-record programs, presentations, workshops, premises and related activities for educational, archival, quality, promotional, website,

social media and online program purposes.

When attending an event where recording or photography is taking place, you consent to being recorded as part of the audience or event environment.

Atlantis owns all intellectual property in recordings and photographs it creates.

13.  Privacy and Personal Information

Atlantis collects, uses, stores and discloses personal information in accordance with its Privacy Policy.

Personal information may be collected for bookings, payments, receipts, program administration, safety, communication, marketing where permitted, dispute handling, legal compliance and customer service.

Health or safety information you provide will be used only for reasonable operational, safety, suitability, emergency, legal or insurance purposes.

You must provide accurate information and notify Atlantis if relevant information changes.

14.  Website Use and Third-Party Links

Atlantis aims to keep website information accurate and current but does not guarantee that all information is complete, current or free from errors at all times.

Website content is general information only and may be changed without notice.

Our website may contain links to third-party websites, platforms or payment providers. Atlantis is not responsible for third-party content, availability, acts, omissions, privacy practices or terms.

15.  Medical Releases

All our services offered to the public are provided for spiritual education, personal development, wellness and wellbeing awareness only. They are not medical advice, diagnosis, treatment, counselling, psychology or therapy.

If any person has a medical, mental health, emotional crisis, medication, trauma, addiction or safety concern, they should seek guidance from their qualified medical practitioner, emergency service, counsellor or appropriate professional support.

Atlantis Centre does not replace professional healthcare; it supports self-awareness, reflection, balance and inner development.

Nothing on our website, in our programs, in our recordings or in our retail store should be used as a substitute for independent medical professional advice. You should seek advice from a qualified health, medical or psychological professional if you require it.

Atlantis does not promise or guarantee any particular personal, spiritual, emotional, health, healing, relationship or life outcome from attending a program or using our materials.

You remain responsible for your own choices, interpretations, wellbeing, actions and decisions before, during and after any program.

16.  Releases

In making a booking with Atlantis, you acknowledge that there may be inherent risk in your participation in appointments, presentations, workshops or other services supplied by or in connection with Atlantis, which may include but is not limited to illness, injury, loss, damage to property or death.

You release, indemnify and discharge Atlantis, its directors, staff, presenters, contractors, agents, successors and assigns from claims, demands, causes of action, damages and liabilities arising from or connected with your participation, attendance, conduct, breach of these Terms or use of Atlantis materials.

This release does not apply to any act of gross negligence, intentional misconduct or wilful misconduct by Atlantis.

In the event any action is taken or commenced, including pre-litigation, against Atlantis, you acknowledge that you agree to bear the legal costs and losses of Atlantis associated with this claim on a complete indemnity basis.

Atlantis is not liable for indirect, consequential, special or economic loss, loss of opportunity, loss of profit, disappointment, emotional reaction, personal interpretation, or outcomes arising from your use of, or reliance on, Atlantis programs, materials, website content or services.

17.  Severability

If any part of these Terms is found to be invalid, unlawful or unenforceable, that part will be severed to the extent necessary and the remaining Terms will continue in force.

18.  Governing Law

These Terms are governed by the laws of Victoria, Australia and applicable Commonwealth laws of Australia.

The parties submit to the non-exclusive jurisdiction of the courts and tribunals of Victoria and any applicable Commonwealth courts and tribunals.

19.  Contact

For questions about these Terms, bookings, cancellations or privacy, please contact Atlantis using the contact details published on our website.