Terms and Conditions

1. Acceptance of Terms

1.1 These Terms and Conditions apply to all bookings, attendance, purchases, services, presentations, workshops, lectures, programs, digital products, online content, recordings, website use and other dealings with The Atlantis Foundation Pty Ltd trading as Atlantis Centre (Atlantis, we, us or our).

1.2 By making a booking, purchasing a ticket, product or digital product, attending the Centre, accessing or downloading an online program, or using our website, you agree to be bound by these Terms.

1.3 You must be at least 18 years of age to make a booking or purchase. If you purchase on behalf of another adult, you warrant that you are authorised to do so and that the recipient will comply with these Terms.

1.4 These Terms operate together with our Privacy Policy, any program-specific terms, product-page disclosures, booking confirmation, order confirmation, website notices, safety directions and written instructions provided by Atlantis from time to time.

2. Definitions

2.1 Attendee means a person attending a program, presentation, lecture, event, appointment or other activity provided by Atlantis.

2.2 Booking means any reservation, ticket, appointment, presentation, program, service or other paid or unpaid attendance arranged with Atlantis.

2.3 Centre means the Atlantis Centre premises at 599 Balcombe Road, Black Rock VIC 3193 and any other location where Atlantis provides a program or service.

2.4 Program means any presentation, workshop, event, lecture, group session, online recording or educational offering provided by Atlantis.

2.5 Past Program means a Program that has already taken place and is made available by Atlantis for purchase as a Digital Product.

2.6 Digital Product means any English-language digital materials supplied by Atlantis as part of a purchase, including any applicable recording, video, audio, transcript, subtitles, Attendee Pack, handout, document, image, archive or other digital content expressly listed on the product page.

2.7 Download Link means the electronic delivery method provided by Atlantis to enable the purchaser to access and download a purchased Digital Product.

2.8 Personal Translation means any translation, subtitle track, transcript, reading copy or private dubbed version independently created or commissioned by the purchaser after purchase, at the purchaser’s own cost, risk and responsibility, solely for the purchaser’s private and non-commercial understanding.

2.9 Purchaser, you or your means the person making a booking, attending a program, purchasing goods or Digital Products, accessing online content or otherwise dealing with Atlantis.

3. Atlantis Services and Programs

3.1 Atlantis provides educational, spiritual, wellness, personal-development and awareness-based programs, together with related retail goods and services.

3.2 Our programs are intended for general education, knowledge, information, self-development and personal awareness only. Atlantis does not provide medical advice, diagnosis, treatment, counselling, psychology or therapy.

4. Health and Safety Disclosures

4.1 You acknowledge that some activities may involve sitting for periods of time, discussion, emotional reflection, group participation, movement around the premises, stairs or other ordinary physical activity associated with attending a venue.

4.2 In an emergency, or where Atlantis reasonably believes immediate action is required to protect health, safety or wellbeing, you consent to Atlantis taking reasonable steps to assist, including providing first aid, contacting emergency services and contacting your nominated emergency contact where appropriate.

5. Bookings and Payment

5.1 Bookings and purchases may be made through our website, by telephone or in person, where those methods are offered.

5.2 The price, inclusions and delivery method for a Program, product or Digital Product will be displayed or otherwise communicated before payment.

5.3 Unless otherwise stated, payment in full is required at the time of booking or purchase.

5.4 All prices and payments are in Australian dollars, including overseas purchases of live-stream access and past-program recordings. Your bank, card provider or payment service may charge currency conversion, international transaction or other fees for which Atlantis is not responsible.

5.5 Merchant or payment-processing fees may be charged and may vary from time to time.

5.6 Payments are not refundable for change of mind, non-attendance or failure to use or download a purchased product.

5.7 Where a Program is delivered online, Atlantis will provide a link to the email address supplied at checkout or registration. The link is provided for the personal use of the purchaser or authorised participant only and must not be shared, forwarded, published or provided to any other person. Each additional person who wishes to attend or access the Program must register or purchase separate access.

6. Cancellation or Rescheduling of Live Services and Programs

6.1 Payments, including booking fees, merchant fees and any charges are non-refundable regardless of whether you attend the service or not.

6.2 Atlantis has limited seating available for presentations, workshops and programs. At the time of making your booking, your space is reserved and it may not be possible to fill this position in the event you cancel or reschedule.

6.3 If you cancel your booking within seven (7) days prior to your appointment or service, Atlantis may, in its absolute discretion, reschedule your appointment.

6.4 If you cancel your booking within twenty-four (24) hours of your appointment or service, you acknowledge that you are not to receive a refund for any monies paid.

7. Attendance, Conduct and Program Changes

7.1 You should arrive at the time stated in your booking. Late arrival may result in refused entry, limited participation or disruption to your Program experience.

7.2 Atlantis may refuse entry or require a person to leave where behaviour is unsafe, disruptive, abusive, threatening, discriminatory, intoxicated, unlawful, damaging to property or inconsistent with the respectful environment of the Centre.

7.3 Atlantis may make reasonable changes to Program content, presenters, schedules, breaks, room layout, capacity, format or delivery method where necessary or desirable, provided the Program remains substantially similar in purpose.

7.4 Participants are not entitled to a refund where Atlantis makes reasonable changes, provided the program remains substantially similar in purpose.

8. Personal Property

8.1 You are responsible for your own personal property, including bags, phones, jewellery, crystals, wallets, vehicles and other items brought to the Centre or any program at all times.

8.2 You should not leave personal property unattended.

8.3 Atlantis is not responsible for loss, theft or damage to personal property.

8.4 Lost property may be held for a reasonable period and then disposed of, donated or discarded if not collected.

10. Digital Products and Permanent Personal Downloads

10.1 When you purchase a Digital Product, Atlantis supplies the Digital Product and grants you a personal, limited, non-exclusive, non-transferable and non-sublicensable licence to access, download and use it solely for your own private, non-commercial study and personal development, subject to these Terms.

10.2 A product described as a “permanent personal download” allows you to retain and use your downloaded copy indefinitely, subject to these Terms. It does not transfer ownership of the Digital Product or any copyright or other intellectual property rights in the Program content.

10.3 When you purchase a Digital Product, payment is processed through the payment provider identified at checkout. After successful payment, Atlantis will issue a payment confirmation and provide a Download Link to the email address supplied at checkout.

10.4 A Download Link and Digital Product are provided for one person only. The purchaser or a single adult recipient identified in an accepted purchase made on that person’s behalf. You must not forward, share, publish, copy, transfer, resell or provide access to the Download Link or Digital Product to any other person, including family members, friends, groups, businesses or organisations. Any additional person who wishes to access the Program must make a separate purchase.

10.5 You are responsible for providing a correct email address, accessing the Download Link, downloading the Digital Product and securely retaining your personal copy. Atlantis may disable a Download Link where it reasonably believes the Download Link or Digital Product has been shared, transferred, resold or used by anyone other than the authorised purchaser or recipient.

10.6 You are responsible for having suitable internet access, sufficient storage, compatible devices, media players, document software and any other technical requirements needed to access the Digital Product.

10.7 File type, approximate file size and any material technical requirements will be disclosed before purchase where applicable. Large video files may require a stable internet connection and substantial download time.

10.8 All Digital Products purchases are final once payment has been completed and the Download Link has been issued. No refund will be provided because you change your mind, do not download or use the Digital Product, select the wrong Program, lack suitable equipment or internet access, or share, transfer or misuse the Download Link or Digital Product.

10.9 The purchase price covers only the Digital Product expressly described on the product page. It does not include translation, translated subtitles, translated transcripts, dubbing, AI tools, software, subscriptions, third-party services, technical assistance or any translation-related service or cost.

11. Translation and Language Limitations

11.1 Atlantis provides no translation service. Digital Products, including past Programs, are supplied in English only. Translation tools, including AI-powered technologies and other language translation services, may be able to translate a purchased Program into your own language for easier comprehension and understanding.

11.2 Any translation must be arranged by the purchaser at their own effort and expense. Atlantis Centre does not guarantee the accuracy of any translation and makes no representations or warranties regarding the completeness, accuracy, or reliability of translated content. Certain meanings, nuances, or interpretations of the original text may not be fully preserved.

11.3 Copyright in Bob Poll's original Program materials remains with Bob Poll. Third-party rights remain with their respective owners. Unless permitted by these Terms or authorised in writing by the relevant copyright owner, the Program or translation must not be shared, sold, published, uploaded, publicly screened, taught, distributed, commercially exploited, used to train an AI system, or used to clone or imitate the presenter’s voice, face, image, identity or likeness.

12. Copyright, Permitted Use and Attendee Recording

© 2026 Bob Poll. All rights reserved.

12.1 Bob Poll owns the copyright in his original written content, lecture programs, handouts, presentations and recordings. Atlantis Foundation Pty Ltd, trading as Atlantis Centre, has Bob Poll's permission to use these materials. Copyright ownership remains with Bob Poll.

12.2 You may use materials supplied with your booking or purchase for your own personal, private and non-commercial learning, subject to the access conditions disclosed before purchase. The personal download, reasonable personal backup and private translation permissions described in Sections 10 and 11 continue to apply.

12.3 Unless expressly authorised by these Terms or a written licence, no part of Bob Poll's original materials may be copied, reproduced, adapted, published, distributed, sold, shared online or incorporated into another course or commercial product without Bob Poll's prior written permission.

12.4 Attendees must not record audio, video or images of Programs, staff, presenters, attendees, materials or the premises without Atlantis Centre's prior written approval. Any further use of Bob Poll's protected materials requires his permission as set out in this Section.

12.5 Purchasing, attending, accessing or downloading a Program or its materials does not transfer copyright ownership. Any third-party materials remain subject to their respective owners' rights and applicable permissions.

12.6 Any commercial reuse, public screening, redistribution or use of Bob Poll's protected materials to deliver another course requires his prior written permission or a written licence authorising that use.

12.7 You must not provide any Digital Product to family members, friends, groups, organisations, schools, businesses, online communities, cloud-sharing folders, messaging groups or any other person or service, except only to the minimum extent technically necessary to use an independently chosen private translation service in accordance with Section 11 and that provider’s lawful private settings.

12.8 These copyright and permitted-use provisions continue after a booking, purchase or access period ends. Nothing in these Terms restricts statutory rights or exceptions that cannot lawfully be excluded.

12.9 Permission and licensing enquiries: info@atlantiscentre.com.au.

13. Commercial and Institutional Use

13.1 Live Programs and Digital Products are provided solely for the purchaser’s personal, private and non-commercial use. Commercial viewing, group viewing, public screening, teaching use, institutional use, library use and workplace use of Bob Poll's protected materials require a separate written licence issued by Bob Poll. Any third-party materials require the relevant rights holder's permission.

14. Atlantis Recording, Photography and Promotional Use

14.1 Atlantis may photograph, film or audio-record programs, presentations, workshops, premises and related activities for educational, archival, quality, promotional, website, social media and online program purposes. The Participant may let Atlantis know prior whether they do not wish to be photographed or filmed.

14.2 When attending an event where recording or photography is taking place, you consent to being recorded as part of the audience or event environment.

14.3 Copyright in recordings and photographs remains with Bob Poll or the relevant rights holder. Atlantis Centre uses those materials with the rights holder's permission.

16. Website Use and Third-Party Services

16.1 Atlantis aims to keep website information accurate and current but does not guarantee that all information is complete, current or free from errors at all times.

16.2 Website content is general information only and may be changed without notice.

16.3 Our website may contain links to third-party websites, hosting platforms, payment providers, media players or other services. Atlantis is not responsible for third-party content, availability, acts, omissions, privacy practices, security, compatibility or terms.

17. Educational and Medical Disclosures

17.1 All our services offered to the public are provided for spiritual education, personal development, wellness and wellbeing awareness only. They are not medical advice, diagnosis, treatment, counselling, psychology or therapy.

17.2 If a person has a medical, mental-health, emotional-crisis, medication, trauma, addiction or safety concern, they should seek guidance from a qualified medical practitioner, emergency service, counsellor or other appropriate professional support.

17.3 Atlantis Centre does not replace professional healthcare. Nothing on our website, in our Programs, recordings, retail store or other materials should be used as a substitute for independent professional advice. You should seek advice from a qualified health, medical or psychological professional if you require it.

17.4 Atlantis does not promise or guarantee any particular personal, spiritual, emotional, health, healing, relationship, financial or life outcome from attending a Program, purchasing a Digital Product or using Atlantis materials.

17.5 You remain responsible for your choices, interpretations, wellbeing, actions and decisions before, during and after any Program.

18. Responsibility, Releases and Liability

18.1 In making a booking with Atlantis, you acknowledge that there may be inherent risk in your participation in appointments, presentations, workshops or other services supplied by or in connection with Atlantis, which may include but is not limited to illness, injury, loss, damage to property or death.

18.2 You release, indemnify and discharge Atlantis, its directors, staff, presenters, contractors, agents, successors and assigns from claims, demands, causes of action, damages and liabilities arising from or connected with your participation, attendance, conduct, breach of these Terms or use of Atlantis materials.

18.3 This release does not apply to any act of gross negligence, intentional misconduct or willful misconduct by Atlantis.

18.4 In the event that you commence or pursue any action that is frivolous, vexatious, or brought without reasonable grounds, or where Atlantis successfully defends the claim and is entitled to recover costs under applicable law, you acknowledge and agree to indemnify Atlantis for all legal costs, expenses, and losses incurred in connection with the claim on a full indemnity basis.

18.5 You acknowledge that attendance at Programs and use of Atlantis materials may involve personal reflection and interpretation. You remain responsible for determining whether a Program, product or Digital Product is suitable for you.

18.6 Atlantis is not liable for loss caused by your device, internet service, software, storage failure, failure to back up a file, unauthorised sharing, third-party platform, independently chosen AI provider, provider fees, privacy or security practices, translation error, inaccurate subtitle or dubbed output, or use of material contrary to these Terms.

18.7 Atlantis is not liable for indirect, consequential, special or economic loss, loss of opportunity, loss of profit, disappointment, emotional reaction, personal interpretation or outcomes arising from reliance on a Program, Digital Product, Personal Translation, website content or service.

18.8 You indemnify Atlantis against loss, liability, damage, claim or reasonable enforcement cost arising from your unlawful distribution, public upload, resale, infringement, unauthorised AI use, impersonation, voice cloning, breach of privacy, grant of inconsistent rights to a third-party provider, or other material breach of Sections 10, 11 or 12.

19. Severability

19.1 If any part of these Terms is found to be invalid, unlawful or unenforceable, that part will be severed or read down to the extent necessary and the remaining Terms will continue in force.

20. Governing Law

20.1 These Terms are governed by the laws of Victoria, Australia and applicable Commonwealth laws of Australia.

20.2 The parties submit to the non-exclusive jurisdiction of the courts and tribunals of Victoria and applicable Commonwealth courts and tribunals.

21. Contact

21.1 For questions about these Terms, bookings, cancellations, digital delivery, privacy or copyright permissions, please contact Atlantis using the contact details published on our website.